INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We know that is the most concerns of many. Worry not because we got you covered. We believe in our products so we give you the opportunity to pay upon delivery.

Mamawoh has come to solve all your online shopping problems. We are not only an e-commerce business but we offer our clients several ways to make money using our platform and the easiest way being just shopping.

Where can I view my sales receipt?

When you register on our platform, we provide you will your dashboard from where you can see you order details and all your transactions.

You can equally view your sales receipt in your email. We always send all your transactions in your mail.

How can I return an item?

You can contact us through our customer service number and we will give you procedures on how to contact our partner to switch the product.

Note that we receive products that have not been destroyed or scratched by any object.

Will you restock items indicated as “out of stock?”

Yes we always do. It takes us few days to have such products back in stock.

You can always contact us with your email address and we will notify when the product is in stock.

Where can I ship my order?

We have different means of shipment. This we call express products. We make the products of your liking available within few days from our partners abroad.

You have the possibility to pay for the express products in full or half payment.

INFORMATION QUESTIONS

MORE QUESTIONS ON OUR FAQ

How to become an affiliate?

Just click on the affiliate area and register as a Mamawoh influencer, when your application is  approved you will have access to your dashboard from there you will see your earnings and your affiliate link. Share the link on your social media platforms and earn commissions from sales.

How can i top up my Mamawoh wallet?

Just go to your customer dashboard and click on wallet. Select top-up, type the amount and top-up through mobile money or credit card.

Can i buy on wholesale from Mamawoh?

Yes, you can be our wholesale customer. What you need to do is login to your customer dashboard and apply to be a wholesale client. Apply by clicking the wholesale client application link on your dashboard and further assistance and procedure will be given to you.